Terms of Trade

Terms of Trade

Trading as 

1.    Terms and Conditions of Use

This statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted by the internet, telephone/facsimile or post.  By accessing, browsing or using this site you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations.  If you do not agree with these terms, do not use this site.

These terms and conditions of trade may change from time to time as necessary and it is your responsibility to familiarise yourself with them before purchasing from us. 

2.    Definition of Terms

“We”, “us”, “our” and “the company” means Global Kiwi NZ Limited trading as Global Diamonds

“You”, “your” and “yourself” means the customer using this website or buying from us through this website.

3.    Prices

All prices on this website are in New Zealand dollars, include New Zealand GST and are correct in real time.

Prices may change without notice.  In the event of a change, the price charged to you will be the price current at the time you ordered the goods.

Prices do not include postage and handling.  Postage and handling costs will be calculated when completing the order. 

Payment options provided by us are Visa, MasterCard, Farmers Card, Q Card, electronic funds transfer, cash or by cheque payable to Global Kiwi NZ Limited.  

4.    Our Payment Terms

All accounts are payable immediately. If the account id not paid within 7 days of the due date, we reserve the right to charge a late penalty of 10% on any balance outstanding and to add debt collection costs to any unpaid accounts.

5.    Secure Credit Card Payment

We use secure credit card payments through DPS over the internet.  We can also take credit card orders over the phone, but we do so at our discretion.  We will ask for forms of ID before any payment is received over the phone.

No record of your credit card number is retained by us unless we advise you of this and the reason why it is necessary for us to do so.

6.    Risk

The risk in the goods passes to you when you sign for the delivery of the Courier parcel. 

7.    Damaged Goods

If you wish to claim against us for goods damaged in transit you must return them to us to the address below within 10 working days of receiving them.

The company will replace the damaged goods and reimburse you for the cost of their return as soon as is practical. 

8.    Returns Policy

We will refund your purchase price if the following situations apply:

* Incorrect Fit

* Faulty product

We are not obliged to refund in the following situations:

* Change of Mind

* You bought something for someone else that they don't like or already have

We will however offer a store credit in these situations.

If you are returning goods for a credit then you are responsible for the cost of the return of the goods and any insurance.  . 

We will not accept responsibility for any returned goods until they are actually received by us.

We will not accept the return of any goods unless they are in their original condition.

We will issue a refund or credit (at your option) on goods received in their original condition.

9.    Return Address

Please return all goods to:    

Global Kiwi
17 Rathbone Street

Do NOT, for security reasons, put our trading name Global Diamonds on the package.

10.    Privacy

We value your privacy and do not share your information with anyone.  We may send you information on products, specials and promotions from time to time.  You may remove your name from our subscription list by advising us through the “contact us” page of our website.

11.   Site Information

Every effort is made to ensure that the information on this site is correct.  We will not be responsible for any inaccuracies or incompleteness.

This website is updated regularly and information on this site may change without notice. 

We make every effort to ensure that this website is virus free but it is your responsibility to ensure that your computer is adequately protected.  We will not be responsible for any virus transmitted inadvertently from or by this site.

12.   Disclaimer

Our liability to you or any third party, subject to any statutory provision to the contrary, is limited to the value of the goods purchased from us.  It will be our option, in the event of any breech of these terms and conditions whether we:

(i)    refund the price you have paid;
(ii)    provide you with replacement goods;
(iii)    repair the goods; or
(iv)    pay for the repair of the goods.

13.   Limitation of Liability

You may not copy, download, modify, transmit or otherwise use any material from this website.  You are granted access to this site under the condition that you will not interfere, or attempt to interfere with any of the content.

Under no circumstances, including, but not limited to negligence, shall we be liable for any direct, indirect, special, incidental or consequential damages including but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site.  If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

14.   Jurisdiction

These terms and any matter relating to this website will be governed by New Zealand Law and the New Zealand Court shall have exclusive jurisdiction in respect of them.

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